Monitoring
A small problem with any one part of your network can adversely affect all covered PCs and servers and bring your business to a virtual halt. We monitor and manage every capable component of your network: your routers, firewalls, switches, IP based phone systems and even your printers. In fact, we we’re so on top of things we can let you know when you’re running low on toner.
Support
Your network needs the same robust support as your PCs and servers. Yet many IT companies only provide “network security assessments”. As your IT partner, you can count on us to diligently monitor your network so that often we’ll have discovered and resolved problem’s before you were even aware there was one. When you do need to call, our state-of-the-art IMS Remote Control technology, usually let’s us handle the problem remotely. Of course, if a tech is needed, we’ll dispatch one. Quickly.
Security
Protection begins with a security audit to determine your network’s vulnerability. Then we put a system in place that’s constantly checking on patches, ports, passwords and firewalls - all the ways hackers and virus writers try to get into your network and cause problems – so we’ll know when there’s a surge in activity that indicates trouble and we’ll manage it so the safety of your company’s information – and that of your company’s clients - is never compromised.
Maintenance
We perform regular “tune-ups” to make sure everything you need to keep your network secure and running optimally is in place. We look after your LAN, administer your network, manage VPN access, update your router and perform major revision upgrades when necessary. And we’ll even inventory and manage IT assets and track all your related warranty and service contracts.