Monitoring
Because your servers support your data, security and applications you use everyday, they’re the very heart of your system. That’s why monitoring critical events and Mission Critical applications, anti-virus and software patch alerts, is vital to protecting the health of your system. Our vigilance allows us to react and quickly right problems, so you can continue your work without missing a beat.

Support
If in the rare situation that your server is having a problem we could not deter, help is as close as your phone or online live support. IMS Remote Control, software developed by IBS, allows one of our highly trained engineers to take over your desktop and resolve the problem – remotely - more than 90% of the time. Of course, if a tech is needed onsite, they’ll be there. Even if it’s after hours.

Security
Information thieves, hackers and viruses all pose serious threats, not only to your server, but also the health of your business. And they’re finding more creative ways all the time to wreak havoc. By constantly monitoring activity, managing patches and antivirus software, administering backups and file share permissions we keep you secure and one-step ahead of technology terrorists.

Maintenance
Avoiding a problem is a lot easier than dealing with one. So we take the same proactive approach to caring for your servers as we do your PC workstations. That means monitoring for spyware and adware for viruses and removing them, very often before they can cause damage. It also means inventorying and managing your IT assets, tracking your warranties and service contracts, and providing security updates and software installations. All to keep your servers performing their vital work at peak performance.